A live help support chat system that allows the operators of the Web sites to monitor their visitors as they are browsing the site and proactively open a chat session with the visitor. Uses a MySQL database, has chat notification, user is typing message, multiple chat sessions and multiple operators.
The CRM commercial tracking tool is to be used for tracking customer requirements, complaints, etc. It creates management summaries, PDF status reports etc. It is suitable for any department in which something comes in, must be handled and goes out.
This help desk does not require MySQL database. It takes the query, assigns a ticket number, sends an auto respond e-mail to the client and an e-mail to you with all the info.
A ticket system based on osTicket, that can receive tickets via e-mail and a Web-based form, as well as manage them using a Web interface, with many new features and bug fixes
Free Help Desk allows you to quickly implement a help desk system in your company. It is ideal for an Informatioin Technology Department. It can be impenented on ether your Intranet or Internet. Best of all its 100% free.
Help Desk Reloaded is a 100% free web based Help Desk Customer Support System. Users can quickly log help desk tickets, and Customer Support HelpDesk representatives can track calls, assign priorities, etc etc. Help Desk Reloaded Requires VERY LITTLE knowledge of MySQL. Our Help Desk Installation Software creates the necessary tables and fields in the MySQL database, setup is almost 100% automated.
osTicket seamlessly integrates all tickets created via e-mail and Web-based forms with a simple Web interface. Easily manage, organize and archive all your support requests. Your clients will also be able to view tickets status and history online.
